Shipping States: Tennessee (United States (US))
Ready to ship in 3-5 business days from United States (US)
Shipping Policy
You choose your preferred shipping carrier and rate at checkout to give you control over delivery speed and cost. For livestock and live plant orders, I strongly recommend selecting shipping methods that deliver within 2 days to ensure the health and vitality of your purchase. I'm happy to work with you to find the right shipping option that balances cost with the wellbeing of your new aquatic additions—just reach out if you have questions before ordering.
Refund Policy
Due to the living nature of plants and livestock, I do not accept returns on these items. However, for livestock and live plant orders shipped within 2 days, DOA (Dead on Arrival) replacements are available with proper documentation (clear photos within 2 hours of delivery). Orders with shipping times exceeding 2 days are not eligible for DOA replacement, as extended transit times significantly increase risk to live specimens.
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