Ready to ship in 1-3 business days from United States (US)
Shipping Policy
At Fancy Fins, we take great care in packing and shipping all live fish to ensure they arrive healthy and safe. Processing & Shipping: • Orders are typically shipped Monday–Wednesday to avoid weekend delays. • All fish are carefully bagged with pure oxygen, sealed, and packed in insulated boxes with heat or cold packs (depending on weather). • Tracking information will be provided once your order ships.
Refund Policy
Live Arrival Guarantee: • We guarantee live arrival on all shipments as long as someone is available to receive the package on the first delivery attempt. • In the rare case of DOA (Dead on Arrival), clear photos of the unopened bag must be sent within 2 hours of delivery for a refund or replacement.
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