You are
purchasing the exact fish pictured.
This is an imported Koi from Japan. They are known for the size and the speed
of growth.
Make us an
offer…worse thing we can do is say no… over the internet.
Buy more than one of our Koi and we can do combined
shipping so you can save money.
Thank you for buying with confidence!
KoiBoyz
Picking up in personOnce purchased please let us know when it will be a good time for you to
come pick up the Koi.
Shipping
All live fish orders will ship Monday through Thursday with UPS Next Day
Air which is guaranteed next day delivery, message with tracking info will be
sent once it has been shipped.
Our fish are carefully packaged using cycled water, pure oxygen, and
double-layered 3 mil poly bags for maximum safety.
Please note
Certain active
species may be lightly sedated during transit and could appear sluggish upon
arrival. As long as there is gill movement, gently introduce them to fresh
water to help them recover. Fish under stress
have been known to get sick.
Shipping Schedule & Weather
Conditions
We only ship when temperatures at both the origin and destination are within
safe limits. If conditions are not suitable, we will hold your order until the
next safest shipping day. Orders placed and paid for by 5:00 PM on Sunday may
be eligible for next-day shipping with prior confirmation.
Combined Shipping
If you would like to
combine shipping, please message asking to hold for combined shipping. Once we determine the adjusted weight
and box dimensions needed to safely ship your fish together, we will refund any
difference in shipping costs.
Local pickups are also available. This
will save you shipping costs. Please message
us about an appointment.
You may notice the following after your Koi
arrives
·
Faded
Colors:
Stress from shipping can
cause colors—especially black—to appear lighter. This is temporary, and colors
will return over time.
·
Veiny
Skin:
Visible veins, often
noticeable on white areas, are a common stress response.
·
Behavior
Changes:
Koi may appear
unusually inactive with minimal movement or, in some cases, overly active and
jumpy.
·
Jumping; Koi may jump out of pond during the first few days
due to stress. This is why its important to keep it covered for at least a few
days.
These signs are normal after the stress of
transportation. With proper care, your koi will recover and return to their
usual vibrant state.
Koi
are measured from the tip of the nose to the tip of the tail. Measurements are
taken at the time of listing and are approximate, not guaranteed to be exact.
All
our Koi are quarantined for two to three weeks before they are shipped. Having
healthy and quality Koi for our customers is paramount.
Live Arrival Guarantee
Please
track shipment so you are there to receive it. We cannot be held responsible
for any fish losses caused by the customer not being available to receive the
package on the first delivery attempt. Please ensure someone is present to
accept the shipment upon arrival If your Koi arrives DOA (Dead on Arrival),
please email us a clear photo of the fish within 3 hours of delivery. The
picture must show the tail(s) removed, and it must be sent on the same day the
shipment is received. Once the photos are reviewed, all DOA claims will be
considered for replacement. We reserve the right to request additional proof if
necessary. A full refund will be issued for the cost of the Koi only.
Please
note: shipping charges are non-refundable
Cannot
ship to P. O Box. Must be a residential address or business.
RESTRICTIONS
Certain states prohibit the shipment of Koi. We do not knowingly ship fish to
any restricted areas. It is the buyer’s sole responsibility to understand and
comply with all local, state, and federal regulations regarding the possession
of fish in their area.
Please contact your local Department of Fish and
Wildlife for information on applicable laws. We only send orders to states in the US. No shipping to
Maine, Puerto Rico, Guam, the US Virgin Islands, Alaska and Hawaii. No
international shipping.
Disclaimer
Please
note
Due to variations in monitor settings and screen displays, the colors
shown online may differ slightly from the actual appearance of the fish. For
the safety of your existing collection, we strongly recommend quarantining any
new fish for at least three weeks before introducing them to your main pond.
Maintain a minimum water temperature of 75°F during this period, as some fish
diseases may not be visible at cooler temperatures. We do not assume
responsibility for issues resulting from the mixing of new and existing fish.
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